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	<title>Coconect</title>
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	<link>http://coconect.com</link>
	<description>The simple way to stay in touch without having to do it all.</description>
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		<title>Guest post: Snow Tires, Feline Angst, Satisfaction For The Brand Bottom Line</title>
		<link>http://coconect.com/2013/02/guest-post-snow-tires-feline-angst-satisfaction-for-the-brand-bottom-line/</link>
		<comments>http://coconect.com/2013/02/guest-post-snow-tires-feline-angst-satisfaction-for-the-brand-bottom-line/#comments</comments>
		<pubDate>Mon, 04 Feb 2013 14:15:26 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Customer Service]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=4945</guid>
		<description><![CDATA[Let me introduce my friend Blaine Parker (not to be confused with the spidery one), and Honey Parker of Slow Burn Marketing. What do they do: Helping small businesses brand like a big business. I&#8217;ve seen their work, it makes me cry. In a good way. I can feel how the small business owners feel. [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Funny auto-responder&#8230; or not?</title>
		<link>http://coconect.com/2012/10/funny-auto-responder-or-not/</link>
		<comments>http://coconect.com/2012/10/funny-auto-responder-or-not/#comments</comments>
		<pubDate>Tue, 16 Oct 2012 15:51:14 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Coconect Blog]]></category>
		<category><![CDATA[Mel's randoms]]></category>
		<category><![CDATA[Enhancing customer service]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=4829</guid>
		<description><![CDATA[Cracks me up! Lol!]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Write this to your inactive user</title>
		<link>http://coconect.com/2012/09/write-this-to-your-inactive-user/</link>
		<comments>http://coconect.com/2012/09/write-this-to-your-inactive-user/#comments</comments>
		<pubDate>Mon, 10 Sep 2012 10:07:43 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Building customer relationship]]></category>
		<category><![CDATA[Coconect Blog]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Relationship marketing]]></category>
		<category><![CDATA[customer relationship building]]></category>
		<category><![CDATA[great customer service]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=4659</guid>
		<description><![CDATA[Hah! Perfect sequel to my previous blog post Don&#8217;t write this to your inactive user.]]></description>
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		<title>Pricing model a-changing</title>
		<link>http://coconect.com/2012/09/4651/</link>
		<comments>http://coconect.com/2012/09/4651/#comments</comments>
		<pubDate>Mon, 10 Sep 2012 10:00:20 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Coconect Blog]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=4651</guid>
		<description><![CDATA[What are the changes? We’re doing away with the monthly subscription plans for time being. And in place will be a pay-as-you-need pricing. You pay for what you need, and nothing more. Period. With this prepay credit, you&#8217;ll get to use it across any product or services we have. Kinda like the token you get [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Don&#8217;t write this to your inactive users</title>
		<link>http://coconect.com/2012/09/dont-write-this-to-your-inactive-users/</link>
		<comments>http://coconect.com/2012/09/dont-write-this-to-your-inactive-users/#comments</comments>
		<pubDate>Sat, 08 Sep 2012 08:05:56 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Building customer relationship]]></category>
		<category><![CDATA[Coconect Blog]]></category>
		<category><![CDATA[Mel's randoms]]></category>
		<category><![CDATA[Relationship marketing]]></category>
		<category><![CDATA[Customer experience]]></category>
		<category><![CDATA[customer relationship building]]></category>
		<category><![CDATA[happy customers]]></category>
		<category><![CDATA[Relationship Marketing]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=4646</guid>
		<description><![CDATA[I received this email today from a room rental directory provider. I think I must have signed up years ago while helping a friend to search for a short term place to stay. Granted, I&#8217;m really not their target user as I&#8217;ve no need to have room listing been sent to me. And that&#8217;s the [...]]]></description>
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		<title>Oppa 55th Merdeka Day!</title>
		<link>http://coconect.com/2012/08/oppa-55th-merdeka-day-2/</link>
		<comments>http://coconect.com/2012/08/oppa-55th-merdeka-day-2/#comments</comments>
		<pubDate>Fri, 31 Aug 2012 07:28:43 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Coconect Blog]]></category>
		<category><![CDATA[Mel's randoms]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=4642</guid>
		<description><![CDATA[Fad A fashion that is taken up with great enthusiasm for a brief period of time; a craze. Example: Gangnam style Trend The general direction in which something tends to move. Example: Parody Classic Something that last and never go out of fashion. Example: Different races of Malaysians combining into a unique blend of flavours. [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Press 1 for lengthy automatic voice response system</title>
		<link>http://coconect.com/2012/07/press-1-for-lengthy-automatic-voice-response-system/</link>
		<comments>http://coconect.com/2012/07/press-1-for-lengthy-automatic-voice-response-system/#comments</comments>
		<pubDate>Sun, 01 Jul 2012 03:52:26 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Mel's randoms]]></category>
		<category><![CDATA[customer service]]></category>

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		<description><![CDATA[Do you roll your eyes when forced to go through never-ending automated customer service voice response ? :D]]></description>
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		<slash:comments>0</slash:comments>
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		<title>It&#8217;s stealing, plain and simple</title>
		<link>http://coconect.com/2012/06/its-stealing-plain-and-simple/</link>
		<comments>http://coconect.com/2012/06/its-stealing-plain-and-simple/#comments</comments>
		<pubDate>Tue, 26 Jun 2012 15:08:47 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Mel's randoms]]></category>

		<guid isPermaLink="false">http://coconect.com/2012/06/its-stealing-plain-and-simple/</guid>
		<description><![CDATA[Probably one of my less popular post. Snapshot from the book: Steve Jobs by Walter Issacson. Also refers to movies. Have you ever stayed at the end of a movie and check out the credits? I pointed out to my daughter- See, how many people work their a** off to produce this. All of them [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Simple things that mean a lot</title>
		<link>http://coconect.com/2012/06/simple-things-that-means-a-lot/</link>
		<comments>http://coconect.com/2012/06/simple-things-that-means-a-lot/#comments</comments>
		<pubDate>Fri, 01 Jun 2012 12:22:40 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Coconect Blog]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=4619</guid>
		<description><![CDATA[We did a survey recently. This response in the &#8216;Any other comments&#8217; column is exactly what keeps us going. Thank you! P/S: Brutal, honest feedback rank as important as sweet encouraging feedback like this. So, thank you to all who wrote to me with not so rosy feedbacks. You helped us to improve and move [...]]]></description>
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		<slash:comments>0</slash:comments>
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		<title>Free way to spam with Whatsapp? Wassup?!!</title>
		<link>http://coconect.com/2012/04/free-way-to-spam-with-whatsapp-wassup/</link>
		<comments>http://coconect.com/2012/04/free-way-to-spam-with-whatsapp-wassup/#comments</comments>
		<pubDate>Wed, 25 Apr 2012 03:33:58 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Building customer relationship]]></category>
		<category><![CDATA[Coconect Blog]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Relationship marketing]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[Leads]]></category>
		<category><![CDATA[Permission marketing]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=4545</guid>
		<description><![CDATA[Buzz goes my Whatsapp. And there&#8217;s my first spam message via Whatsapp. Omg. There&#8217;s many ways to get leads the right way. And develop new business the right way too. So, please don&#8217;t fall into the trap of &#8216;the easy way out&#8217;. Buying a list and spamming people. It&#8217;s bad karma, it&#8217;s bad doo-doo, it&#8217;s [...]]]></description>
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		<slash:comments>0</slash:comments>
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