<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Coconect</title>
	<atom:link href="http://coconect.com/feed/" rel="self" type="application/rss+xml" />
	<link>http://coconect.com</link>
	<description>The Other CRM</description>
	<lastBuildDate>Tue, 27 Jul 2010 12:55:19 +0000</lastBuildDate>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
	
		<item>
		<title>3 things to consider in the selling process</title>
		<link>http://coconect.com/2010/07/3-things-to-consider-in-the-selling-process/</link>
		<comments>http://coconect.com/2010/07/3-things-to-consider-in-the-selling-process/#comments</comments>
		<pubDate>Tue, 27 Jul 2010 12:55:19 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Sales tips]]></category>
		<category><![CDATA[buyer's rights]]></category>
		<category><![CDATA[sales policies]]></category>
		<category><![CDATA[sales process]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=1689</guid>
		<description><![CDATA[July 26, 2010 &#124; Edited by Ken Beaulieu Permalink: http://www.stepbystepmarketing.com/?p=7009 It&#8217;s good to remember that no matter what your sales policies are — like no returns after 30 days — buyers believe they have certain rights when they enter into a transaction with you. Entering into a sales discussion with a prospect without establishing a need [...]]]></description>
		<wfw:commentRss>http://coconect.com/2010/07/3-things-to-consider-in-the-selling-process/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Retain Your Customers</title>
		<link>http://coconect.com/2010/06/retain-your-customers/</link>
		<comments>http://coconect.com/2010/06/retain-your-customers/#comments</comments>
		<pubDate>Tue, 29 Jun 2010 04:53:49 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Relationship Marketing 101]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[Enhancing customer service]]></category>
		<category><![CDATA[loyalty]]></category>
		<category><![CDATA[Stronger customer relationships]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=1680</guid>
		<description><![CDATA[Tips for retaining lasting customer loyalty June 28, 2010 &#124; Edited by Ken Beaulieu Permalink: http://www.stepbystepmarketing.com/?p=6774 Customer loyalty can be a huge boon to your business success. But building strong customer loyalty takes time and a very consistent effort on your part. If you aren’t ready for a customer loyalty program and the commitment that it [...]]]></description>
		<wfw:commentRss>http://coconect.com/2010/06/retain-your-customers/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Keep the Service Simple</title>
		<link>http://coconect.com/2010/06/keep-the-service-simple/</link>
		<comments>http://coconect.com/2010/06/keep-the-service-simple/#comments</comments>
		<pubDate>Mon, 21 Jun 2010 04:10:27 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Coconect Blog]]></category>
		<category><![CDATA[Customer Service]]></category>
		<category><![CDATA[Relationship Marketing 101]]></category>
		<category><![CDATA[customer relationship]]></category>
		<category><![CDATA[Enhancing customer service]]></category>
		<category><![CDATA[Growing business]]></category>
		<category><![CDATA[Marketing tips]]></category>
		<category><![CDATA[Personalized Greeting Cards]]></category>
		<category><![CDATA[Relationship Marketing]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=1675</guid>
		<description><![CDATA[4 basic tips to improve your customer service June 18, 2010 &#124; Edited by Ken Beaulieu Permalink: http://www.stepbystepmarketing.com/?p=6621 Occasionally, we can get swept up in all the newfangled methods for optimizing customer service. That can make us forget the basics on which all customer service is built. You may think, for example, that communicating to customers [...]]]></description>
		<wfw:commentRss>http://coconect.com/2010/06/keep-the-service-simple/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Recommended read: Buyology- Truth &amp; Lies About Why We Buy</title>
		<link>http://coconect.com/2010/06/buyology/</link>
		<comments>http://coconect.com/2010/06/buyology/#comments</comments>
		<pubDate>Fri, 11 Jun 2010 10:35:24 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Branding]]></category>
		<category><![CDATA[Coconect Blog]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=1661</guid>
		<description><![CDATA[OK, so I&#8217;ve come to a realization. My mental state is not super sunny today. Can&#8217;t even focus on the treadmill, so went and punch+kick the lights out of the sandbag in the gym. Not in the mood to work on any plans, any strats, any&#8230;anything. Thank God it&#8217;s a Saturday, and it&#8217;s the perfect excuse to [...]]]></description>
		<wfw:commentRss>http://coconect.com/2010/06/buyology/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Personalization- It&#8217;s always more fun when it&#8217;s about you!</title>
		<link>http://coconect.com/2010/06/personalization-its-always-more-fun-when-its-about-you/</link>
		<comments>http://coconect.com/2010/06/personalization-its-always-more-fun-when-its-about-you/#comments</comments>
		<pubDate>Thu, 10 Jun 2010 09:29:34 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Coconect Blog]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Relationship Marketing 101]]></category>
		<category><![CDATA[Marketing tips]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Personalized Greeting Cards]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=1652</guid>
		<description><![CDATA[Reason why I love personalization- It&#8217;s all about you! Not bordering on selfish reasons like the world revolves around you &#38; only you, no no no. But making your space&#8230;yours. Making communication relate-able&#8230;to you. And hence when companies starts to take notice &#38; the effort to know You- as an individual, not a number; that&#8217;s [...]]]></description>
		<wfw:commentRss>http://coconect.com/2010/06/personalization-its-always-more-fun-when-its-about-you/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Tips for Email Success</title>
		<link>http://coconect.com/2010/06/tips-for-email-success/</link>
		<comments>http://coconect.com/2010/06/tips-for-email-success/#comments</comments>
		<pubDate>Thu, 10 Jun 2010 06:32:44 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Email marketing]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[customer acquisition]]></category>
		<category><![CDATA[Marketing tips]]></category>
		<category><![CDATA[Relationship Marketing]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=1648</guid>
		<description><![CDATA[How to make your emails hit home with customers June 9, 2010 &#124; Edited by Ken Beaulieu Permalink: http://www.stepbystepmarketing.com/?p=6578 Email is a proven and effective direct marketing tactic that can link you directly to your target consumers. But this medium is not without its share of difficulties. Over-zealous spam filters block even the most legitimate opt-in [...]]]></description>
		<wfw:commentRss>http://coconect.com/2010/06/tips-for-email-success/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Innovation- what the heck is it?</title>
		<link>http://coconect.com/2010/06/innovation-coconectblog/</link>
		<comments>http://coconect.com/2010/06/innovation-coconectblog/#comments</comments>
		<pubDate>Tue, 08 Jun 2010 11:33:28 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Coconect Blog]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[Growing business]]></category>
		<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=1631</guid>
		<description><![CDATA[What it is not- Innovation ? Invention. Definition of Innovation according to Bob Borchers (or Steve Job, or Wiki&#8230;I don&#8217;t really know) is- When someone changes how the world works or alters how people perceive the world. Now, that basically sums up Apple or Iphone doesn&#8217;t it? I had the privilege of attending the MSC [...]]]></description>
		<wfw:commentRss>http://coconect.com/2010/06/innovation-coconectblog/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>‘Customer-centric’ does not mean paint bull’s-eyes on their foreheads</title>
		<link>http://coconect.com/2010/06/customers-centric-not-bulls-eyes-on-forehead/</link>
		<comments>http://coconect.com/2010/06/customers-centric-not-bulls-eyes-on-forehead/#comments</comments>
		<pubDate>Wed, 02 Jun 2010 00:57:55 +0000</pubDate>
		<dc:creator>Jenny</dc:creator>
				<category><![CDATA[Marketing]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=1608</guid>
		<description><![CDATA[by timwtyler. Permalink: http://ow.ly/1SN1s We seem to read a lot of Forrester. I guess they have a focus on the sort of direct marketing / social media mash-up our customers are struggling to implement. Anyway, the latest paper was a little closer to our roots; “Defining an Enterprisewide Customer Contact Strategy” from October 22 last year [...]]]></description>
		<wfw:commentRss>http://coconect.com/2010/06/customers-centric-not-bulls-eyes-on-forehead/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>4 tactics to build customer loyalty for a brand</title>
		<link>http://coconect.com/2010/05/4-tactics-to-build-customer-loyalty-for-a-brand/</link>
		<comments>http://coconect.com/2010/05/4-tactics-to-build-customer-loyalty-for-a-brand/#comments</comments>
		<pubDate>Thu, 27 May 2010 04:06:47 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Relationship Marketing 101]]></category>
		<category><![CDATA[customer loyalty]]></category>
		<category><![CDATA[customer retention]]></category>
		<category><![CDATA[Marketing tips]]></category>
		<category><![CDATA[Relationship Marketing]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=1587</guid>
		<description><![CDATA[May 13, 2010 &#124; Edited by Ken Beaulieu Permalink: http://www.fuelnet.com/?p=6202 A new survey by Forbes Insights of more than 300 woman-owned small businesses, sponsored by Key4Women, found that less than 40 percent of respondents were using any kind of social media outreach as a customer retention and acquisition tool — a big surprise in the age of [...]]]></description>
		<wfw:commentRss>http://coconect.com/2010/05/4-tactics-to-build-customer-loyalty-for-a-brand/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Don’t Fear the Big Boys</title>
		<link>http://coconect.com/2010/05/don%e2%80%99t-fear-the-big-boys/</link>
		<comments>http://coconect.com/2010/05/don%e2%80%99t-fear-the-big-boys/#comments</comments>
		<pubDate>Mon, 24 May 2010 02:15:28 +0000</pubDate>
		<dc:creator>Mel</dc:creator>
				<category><![CDATA[Entrepreneurship]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Relationship Marketing 101]]></category>
		<category><![CDATA[Growing business]]></category>
		<category><![CDATA[Marketing tips]]></category>
		<category><![CDATA[Relationship Marketing]]></category>

		<guid isPermaLink="false">http://coconect.com/?p=1582</guid>
		<description><![CDATA[May 21, 2010 &#124; Edited by Ken Beaulieu Permalink: http://www.fuelnet.com/?p=6227 It may seem that big-box chains have a distinct competitive advantage over small businesses along Main Street, but the reality is that it’s often difficult for the giants to get up close and personal with customers and become intimately involved with causes that are near and [...]]]></description>
		<wfw:commentRss>http://coconect.com/2010/05/don%e2%80%99t-fear-the-big-boys/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
